Dear SIR PAVON
Thanks for contacting the BBC. This is an automated email acknowledging that we’ve received the attached complaint sent in this name. We’ve attached the case reference and text of the complaint for your records (see below).
We’ll normally include the full text of your complaint to BBC staff in the overnight reports we compile for them about the complaints and other reaction we’ve received today (with all your personal details removed). This ensures it will reach the right people quickly tomorrow morning. We’ll then aim to reply to you within 10 working days, or around 2 weeks, but it also depends on the nature of your complaint and whether the relevant people can respond to us in time.
We aim to use your licence fee as efficiently as we can, so if you complained about the same issues as others we will send our response to you and everyone. For the same reason we may not investigate or reply in great detail if a complaint doesn’t suggest a potential breach of BBC standards, or a significant issue of general importance. You can read about our full complaints procedures and how we consider issues which people raise with us at
www.bbc.co.uk/complaints/handle-complaint/ <http://www.bbc.co.uk/complaints/handle-complaint/>.
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Here are the details of your complaint:
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YOUR COMPLAINT:
Complaint Summary: You published misleading information SEE ATX.ONE
Full Complaint: http://news.bbc.co.uk/2/hi/uk_news/england/wiltshire/6290414.stm You published incomplete and misleading information, Why you do not want to publish the truth? will help all parents and children worldwide http://AUSTINTEXAS.NEWS
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Thank
you again for contacting us,
BBC Complaints team
www.bbc.co.uk/complaints <http://www.bbc.co.uk/complaints>
Please note: this email is
sent from an unmonitored address so please don’t reply. If necessary please contact us through our webform (please include your case reference number).